FAQ

1. What type of products do you sell?

We provide everyday essential clothing — clean, minimal, high-quality basics designed for comfort and reliability.

2. Are your products true to size?

We always provide a size chart on each product page.

If a product fits smaller or larger than usual, we’ll clearly mention that in the description.

3. How long does shipping take?

Orders are processed within 1–3 business days.

Delivery times may vary depending on the product and supplier, but most orders arrive within 5–10 business days in the UK.

4. Do you ship internationally?

Currently, we ship to the United Kingdom only, but we plan to expand soon.

5. How do I track my order?

Once your order is dispatched, you’ll receive an email with a tracking link.

Tracking updates depend on the courier.

6. What’s your return and exchange policy?

Returns and exchanges are accepted within 30 days, as long as the item is unused, unwashed, and in its original condition.

7. What if I receive a faulty or incorrect item?

Contact us through the Contact page with your order details.

(If we need photos, we’ll reply via email so you can submit images there.)

8. How do I care for your clothing?

Care instructions vary by item, but generally:

Wash at a gentle temperature, avoid harsh chemicals, and follow the care label for best results.

9. Do you offer bulk/wholesale pricing?

Yes — if you’re ordering multiple units, contact us for a customised quote.

10. Why shop with us?

We’re committed to quality essentials, fair pricing, reliable service, and a clean, minimal aesthetic that fits every wardrobe.